INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, in most cases, you should receive the same product as shown in the picture. However, slight variations may occur depending on the seller, product type, or production process. Always review the product description and customer feedback to ensure accuracy.

How many days it need to receive the Product?

The delivery time depends on several factors, such as the seller's location, shipping method, and your delivery address. Typically, shipping times are provided during checkout or in the product details. Standard delivery can take anywhere from a few days to several weeks. For an accurate estimate, check the shipping policy or contact the seller.

Where can I view my sales receipt?

You can view your sales receipt in the "Order History" or "Purchases" section of the platform where you made the purchase. Look for an option like "View Receipt," "Order Details," or "Invoice." If you can't find it, check your email for a confirmation message that includes the receipt or contact customer support for assistance.

How can I return an item?

Review the seller's or platform's return policy to ensure the item is eligible for return. Log into your account, go to your orders, and select the item you want to return. Look for a "Return" or "Request Return" option. Complete any required forms, provide a reason for the return, and print the return label if provided. Repack the item securely with all original packaging and labels. Drop it off at the designated carrier or arrange a pickup as instructed. If you need further assistance, contact the seller or platform’s customer service.

Will you restock items indicated as “out of stock?”

Whether an out-of-stock item will be restocked depends on the seller or manufacturer. For accurate information, check the product page for updates or a “Notify Me” option. Alternatively, contact the seller directly to inquire about restocking plans.

Where can I ship my order?

You can typically ship your order to most locations in Bangladesh, depending on the seller or platform. Common shipping destinations include major cities like Dhaka, Chittagong, Khulna, Sylhet, Rajshahi, and Barisal, as well as smaller towns. Some remote areas may have limited delivery options.

To confirm, check the shipping policy on the product page or during checkout. If unsure, contact the seller or customer support for specific information about delivery locations in Bangladesh.

CONTACT US FOR ANY QUESTIONS

Contact us at our phone number or email if you think you have any questions. Check out our Privacy and Refund page for safety and security information. Please keep contact with us, and we will get back to you as soon as possible.  

✆ Call Us 880 1870899799  

✉ Email Contact@fbmedicine.com 

🏠︎ Address
Road# 15 (Beside Kuwait Hospital), Sector 6, Uttara, Dhaka. Bangladesh

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